We have a three bedroomed detached house built in the 1980s. We moved in in 2010 and have suffered with HORRENDOUS squeaky floors since then.

If someone was moving around upstairs the people below couldn’t listen to the TV or have a conversation without being disturbed. No-one could get up in the night to visit the bathroom without waking other people up, nor could you creep downstairs to raid the fridge! We decided that we would have to have the squeaks fixed because we wouldn’t be able to sell our house in the future if we didn’t. (We don’t intend moving just yet!). So we looked into getting the noise fixed. We realised that it would be a major upheaval and a considered expenditure as we needed the whole of our upstairs doing and also the stairs. Obviously we could have had the work done piecemeal, and Wes explained the various options that were available to us.

We were lucky that we could move out for the week and yet be on hand for any queries. We also decided to have Rockwool installed, hopefully to act as more noise insulation. In our circumstances, with the configuration of our rooms and built in cupboards/wardrobes the addition of the Rockwool wasn’t that successful, particularly in our master bedroom above the lounge. HOWEVER, our lives have been changed completely with the work done on the squeaky floors and stairs.

We feel that our mental health has improved (you don’t realise how stressful something is until it isn’t there) and I would 100% recommend Wes, Lyndsay and the team for the professionalism with which they carry out their business.

They are transparent and honest and clear about expectations. If we’d known how much difference this was going to make to our lives we would have had it done years ago, and even taken out a loan rather than saving up to have it done. Wes is keen that his customers give honest reviews and he’s constantly looking for ways to improve the service he provides.

We are grateful that he’s devised this solution and that we have had the work done. Thank you!